by Steven Kohnke | Oct 10, 2026 | Business Strategy, Finance, Operations, Process
How Do You Prevent Scope Creep?To prevent scope creep, define what the client is buying, make extra requests visible, and approve changes before you deliver them.Give your team a consistent way to include, swap, quote, or defer additional work, and review the margin... 
by Steven Kohnke | Oct 4, 2026 | Business Strategy, Finance, Operations, People, Uncategorized
Profit per Employee: Formula, Examples, and Hiring DecisionsWhat Is Profit per Employee?Profit per employee is company profit divided by employee count or full-time equivalents (FTEs) for the same period.In a small business, use average FTEs and name the profit... 
by Steven Kohnke | Sep 29, 2026 | Business Growth, Business Strategy, S3P
Annual Business Planning: A Practical Process for Small Business OwnersBy Steven Kohnke, CEPA, CEO and Partner, Denver Business CoachLast updated September 29, 2026Annual business planning is the process of deciding what your company needs to accomplish over the next... 
by Steven Kohnke | Aug 30, 2026 | Business Strategy, Operations, People
Key Person Risk in a Small Business: How to Find It, Score It, and Reduce It in 90 DaysWhat Is Key Person Risk in a Small Business?Key person risk in a small business is the exposure created when the loss or absence of one individual would materially disrupt revenue,... 
by Steven Kohnke | Jul 4, 2026 | Business Growth, Leadership, People
Small Business Management Team: Roles, Structure, and When to Hire Managers Based on coaching engagements with Denver-area business owners, one pattern shows up over and over: the owner thinks they need “better people,” when what they actually need is a real... 
by Steven Kohnke | Jun 21, 2026 | Leadership, Operations, People
Delegation of Authority Matrix for Small Business Based on coaching engagements with Denver-area business owners, one of the clearest signs of owner dependence is not that the owner is “too controlling.” It’s that nobody knows which decisions they’re allowed to make...